Our Warranties and Policies
Southern Cross Caravans Warranty Policy
At Southern Cross Caravans, we stand behind every caravan we build. Your peace of mind is part of the journey, which is why we offer one of the strongest warranties in the industry.
Our Warranty Coverage
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12-Month Warranty – Covers all parts and labour for your caravan.
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5-Year Structural Warranty – Covers the frame and structure of your caravan.
Where Work is Done
Warranty work can be carried out at our workshop or, if needed, we can authorise an approved repairer closer to you to complete the job.
How to Make a Warranty Claim
If you believe your caravan has a warranty issue, simply:
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Email service@scct.com.au with your name, contact details, caravan VIN, and a brief description of the issue.
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Attach any photos or supporting documents to help us assess the problem quickly.
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Our service team will contact you to discuss the next steps.
Transferable Warranty
Unlike most manufacturers, our warranty is fully transferable to a new owner. If you sell your caravan during the warranty period, the remaining coverage passes on – a big plus for resale value.
Our Commitment
We’re here to get you back on the road as quickly as possible. Our focus is on solutions, not roadblocks – because caravanning should be about adventures, not hassles.
Southern Cross Caravans Warranty Document
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